Manage Expectations and You'll Better Manage Your Future

摘要

It's amazing, really. A small dose of kindness can turn into friendship, or transaction, or whatever 'merit' you assign. Could it really be that simple? Dr. Henry Cloud feels so. This best-selling author and lifelong behavioral psychologist agrees that kindness is key in personal and business relationships among bosses, employees, and customers. But, is there a limit or a trick to kindness that does not turn into being taken advantage of? Turns out, there definitely is.