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FACTORS INFLUENCING THE ADOPTION OF E-GOVERNMENT SERVICES AMONG BABY BOOMERS AND OLDER ADULTS

机译:影响婴儿潮一代和老年人使用电子政务服务的因素

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摘要

This study examines the socioeconomic factors associated with the adoption of e-government services among the aging population in South Korea, with a focus on the comparison between baby boomers and the current cohort of older adults. Data came from the 2015 E-Government Service Usage Survey, a nationally representative survey, in South Korea. Analysis was limited to participants born between 1963 and 1955 (baby boomers, N=795) and those born before 1955 (older adults, N=464). Participants were asked whether they were aware of and used e-government services such as searching information, paying taxes, and filing a civil rights complaint on the Internet or mobile devices. Multinomial logistic regression models were estimated to examine the relationships of gender, age, education, employment status, and income with the adoption of e-government services by cohort. Baby boomers reported being aware of and using e-government services twice more than older adults (68.4% and 34.7%, respectively). For both cohorts, being aware of and using e-government services relative to being unaware of e-government services was associated with a higher level of education and being employed. For baby boomers, higher income was associated with being aware of e-government services. The findings suggest that age-divide in e-government service usage would decrease in the future, but older adults with limited education and income would be still at high risk of marginalization in relation to e-government service usage.
机译:这项研究调查了韩国老龄化人口中与采用电子政务服务相关的社会经济因素,重点是婴儿潮一代和目前的老年人群之间的比较。数据来自韩国全国代表性的2015年电子政务服务使用情况调查。分析仅限于1963年至1955年之间出生的婴儿(婴儿潮一代,N = 795)和1955年之前出生的婴儿(成年人,N = 464)。询问参与者是否知道并使用了电子政务服务,例如搜索信息,纳税和在互联网或移动设备上提起民权投诉。估计了多项逻辑回归模型,以检验性别,年龄,教育程度,就业状况和收入与同龄人采用电子政务服务之间的关系。婴儿潮一代报告称了解和使用电子政务服务的人数是老年人的两倍(分别为68.4%和34.7%)。对于这两个队列,相对于不了解电子政务服务而言,了解和使用电子政务服务与较高的教育水平和被雇用有关。对于婴儿潮一代,更高的收入与对电子政务服务的了解有关。研究结果表明,未来电子政务服务使用的年龄划分将减少,但是受教育和收入有限的老年人相对于电子政务服务使用仍处于边缘化的高风险中。

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    S Hong; M Choi;

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  • 年(卷),期 -1(2),Suppl 1
  • 年度 -1
  • 页码 672
  • 总页数 1
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  • 入库时间 2022-08-21 11:06:29

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