制造业企业社会资本对服务创新绩效的实证研究

摘要

Based on social capital theory,this paper analyzes the influence mechanism of six dimensions of manufacturing enterprise's social capital on service innovation performance,with a total of 168 samples,an empirical research is used to test the theoretical model.Results reveal that: manufacturing enterprise's social capital can enhance service innovation performance and knowledge management,knowledge management can enhance service innovation performance too,knowledge management play a mediation role between manufacturing enterprise's social capital and service innovation performance.Our study provides theoretical and managerial implications for manufacturing enterprise in promoting service innovation performance.%以社会资本的相关理论为基础,探索了制造业企业社会资本内外部六个维度对制造业企业服务创新的影响机理,结合168份样本进行实证分析.研究结论得出:制造业企业社会资本能提高其服务创新能力和知识管理能力;知识管理也能提高制造业企业的服务创新能力;同时知识管理在制造业企业社会资本对服务创新能力的影响中起中介作用.相关研究成果为提高制造业企业的服务创新能力提供了借鉴意见.