重庆电力公司智能营业厅现场管理系统解决方案

摘要

The business hall is a business place which pro⁃vides face⁃to⁃face service to the great mass of electricity customers. It mainly provides customers with sales, fees and advisory services. Site management of smart centralized bussiness realizes unified in⁃telligent management and improve hardware service level through technologies of network, real⁃time video, infrared induction, distri⁃bution terminal, huge amounts of data analysis, data compression, based on B/S structure, accounting the factors of postal service hall, complex network environment.%　　电力公司营业厅是面向广大电力客户提供面对面服务的营业场所，主要是为顾客提供营业、收费、咨询等服务。“大集中”智能营业厅现场管理平台通过网络、实时视频、红外感应、发布终端、海量数据分析、数据压缩等技术，基于B/S架构，充分考虑营业厅分散、网络环境复杂等因素，搭建“大集中”的营业厅现场管理平台，统一实现了营业厅的智能化管理，提升硬件服务水平。