Industry application service is the important development orientation of marketing for the communication industry when it is in transitional period, the quality of industry application service is the key factor for the marketing and competition. Now,QCC provides a scientific method of the management of enterprise, and we can improve the quality of products and services by QCC. In this article, we discuss how to use the QCC in industry application service of communication,and research the actual way which improve the quality of service,enhance the ability of competitiveness in the marketing of communication industry.% 行业应用服务在通信行业的过渡期是重要发展方向,行业应用服务的质量是市场营销和竞争的关键因素。当前, QCC提供了科学的企业管理方法,通过QCC,能够提高产品和服务质量。文章将讨论在通信行业应用服务中如何使用QCC,并研
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