静脉药物配置中心结合移动输液管理系统在门诊输液管理中的应用

摘要

目的：探讨静脉药物配置中心（pharmacy intravenous admixture service，PIVAS）结合移动输液管理系统在门诊输液管理工作中应用的效果。方法将2011年1～12月的门诊输液患者设为对照组，2012年1～12月的门诊输液患者设为观察组，每组各600例。对照组患者采用PIVAS管理模式，观察组患者采用PIVAS结合移动输液管理系统管理模式。比较两组输液反应、输液错误、护患纠纷、输液核对错误、呼叫不到患者发生率及患者满意度情况。结果两组患者输液反应、输液错误发生率比较，均P＞0.05，差异无统计学意义；两组患者护患纠纷、输液核对错误、呼叫不到患者发生率及患者满意率比较，均P＜0.05，差异具有统计学意义，观察组护患纠纷、输液核对错误、呼叫不到患者发生率明显低于对照组，患者满意率明显高于对照组。结论 PIVAS结合移动输液管理系统为门诊输液治疗患者提供安全优质的药物护理服务，确保患者输液安全，简化输液流程，改善输液秩序，提高了护士工作效率及患者满意度，值得在门诊输液中心推广应用。%Objective To study the effect of pharmacy intravenous admixture service(PIVAS)combined with mobile transfusion management system on the intravenous infusion for outpatients.Methods Six hundred patients hospitalized from January to December 2011 were set as the control group,and another 600 patients from January to December 2012 as observation group.The control group were managed with PIVAS management mode and the observation group with PIVAS combined with mobile transfusion management system management mode.The two groups were compared in terms of transfusion reaction,transfusion errors,nurse-patient disputes, transfusion check errors,no response from patients at call and patient’s satisfaction.Results There were no significant differences between the groups in transfusion reaction and transfusion error rate( P>0.05).The rates of nurse-patient disputes,transfusion check errors,no response from patients at call and patient's satisfaction in the observation group were significantly lower than those in the control group(all P<0.05).Conclusion PIVAS combined with mobile transfusion management system can not only provides pharmaceutical care safety quality for outpatient’s infusion,but also simplify the infusion process and improve the work efficiency and patient’s satisfaction with nurses.