目的：调查和分析湖南省345名护士的护理软技能水平现况及人口学影响因素。方法采用护理人员软技能测评量表对护士进行调查。结果湖南省345名护士软技能得分为（169.15±16.38）分，标准分为76.88分，处于及格水平；各维度得分最高的为人际关系技能，得分最低的为认知技能；不同人口学特征护士护理软技能得分不同，差异有统计学意义（P<0.05），多元回归分析显示护理软技能的主要影响因素包括职称、行政职务（P<0.05）。结论护士护理软技能处于及格水平，尤其是组织管理技能、认知技能有待进一步提高；我们应深化护理软技能影响因素的研究范围，探索不同人口学特征护士对护理软技能培训的不同需求，从而发展多种形式的护理软技能培训模式，全面提高护士护理软技能，为患者提供更优质的护理服务。%Objective To investigate and analyze the current status and demographic influencing factors of 345 nurse ’s nursing soft skills from Hunan Province. Methods An investigation was conducted with soft skills evaluation scale. Results The nurse’s nursing soft skills scores and the standard score were 169.15 ±16.38 and 76.88 respectively, which showed nurses were qualified in nursing soft skills. The highest score was the dimension of interpersonal skill and the lowest one cognitive skill. The scores of nursing soft skills of nurses with different demographic characteristics showed statistical significance ( P<0.05). Multiple regression analysis showed that professional title and executive position were significant predictors of nurse ’s nursing soft skills(P<0.05). Conclusion The nurses’ nursing soft skills remain in the passing level and should be further improved especially their self-management skills, and cognitive skills. We should further explore the influencing factors of nursing soft skills to develop a variety of training forms and improve nurses’ nursing soft skills so as to provide quality care services.
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