优化门诊流程的再思考

摘要

The paper analyzes the current status of out - patient process, puts forward countermeasures to optimize the out - patient visiting process, including applying identity confirm system, legislation and regulation insurance, e-card utilization, information dissemination platform, and promoting hardware scientific management in out - patient workstation, in order to realize the idea of patient - centered.%分析门诊流程现状，提出引进身份证识别系统、法律和制度保障、“银医一卡通”的使用、信息发布平台的使用等门诊流程优化对策，并改善门诊工作站硬件的科学管理，最终实现“以病人为中心”的管理理念。