善用同理心，爱在细节处--以某起大学生疑似肺结核病的处理为例

摘要

Response to public health security events may produce serious consequences are analyzed, and on this basis, according to the condition of colleges and universities, To solve the problem of students work out emergency treatment, and afterwards active communication with students, avoid conflict, to win the understanding and support parents.%应对公共卫生安全事件可能产生的严重后果进行分析，并在此基础上根据高校自身状况，针对学生情况制定出紧急处理，并在事后积极与学生沟通交流，避免矛盾，赢得家长的理解和支持。