1There has been cross- cultural communication as long as long as people form different cultureshave been encountering one another.Because of cultural differences,misunderstanding may arise,al-though the language used in communication may be faultless.The same words or expressions may notmean the same thing to the people from different cultures.Because of cultural differences,a harmfulstatement may cause displeasure or anger.Because of cultural differences,jokes by a foreign speakermay be received with blank...
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机译:Review of Intercultural Service Encounters:Cross-cultural Interactions and Service Quality,Edited by Piyush Sharma,Switzerland,Springer,2019,pp.vii+101,€54,99(hbk),ISBN 978-3-319-91940-9;€46(ebk),ISBN 978-3-319-91941-6
机译:跨文化研究中测量工具等价性操作流程初探:我们从积极心理学中学到了什么? The Operation Procedure of Equivalence of Measuring Instruments in Cross-Cultural Researches: What Have We Learnt from the Positive Psychology?