基于主管部门角度的公立医院绩效考核方法研究

摘要

目的：基于主管部门的角度，重点对绩效考核体系和方法展开研究。方法通过政府文件查阅、研究文献检索等方式，结合2015年《国务院办公厅关于城市公立医院综合改革试点的指导意见》，以及医院的管理现状展开研究。结果绩效考核体系的设置、指标权重和考核标准值的确定，以及具体考核办法可采用全方位考核法、目标管理法、关键绩效指标法、经济增加值评价法、平衡计分卡、主观赋权法和客观赋权法等。结论主管部门对公立医院的绩效考核不同于绩效考核理论研究，应采用切合实际、操作性强的考核方法，以保证绩效考核过程科学、结果可靠。%Objective To study the performance appraisal system and specific methods based on the competent department's perspective. Methods Combining“the guidance on urban public hospital comprehensive reform pilots from General Office of the State Council”in 2015, the study was carried out by reviewing government documents and re-trieving literatures. Results For setting up the performance appraisal system and determining index weight, inspection standards and specific assessment programme, 360° feedback, management by objectives (MBO), key performance in-dex method (KPI), economic value added evaluation method (EVA), balanced score card (BSC), subjective weighting method, and objective weight method can be adopted. Conclusion The performance appraisal of public hospitals from competent department is different from the theory research. To build an objective and fair, scientific and effective perfor-mance appraisal system, the practical and highly feasible methods should be adopted.