公民电子参与行政问责是互联网时代实现公民权的新渠道。目前我国公民电子参与行政问责存在着以下几个问题：问责效果取决于被问责事件的舆论关注度，而非事件本身；问责动机更多出于个人目标，而非公共目标；问责行为带有一定的随意性，而非严肃性。这些问题的存在可以从制度层面、文化层面、技术层面寻求原因。制度层面主要是体制内制度化的公民问责渠道不通畅、体制外的公民电子参与行政问责的法律制度滞后；文化层面主要是政府责任意识缺失、公民电子参与理性不足；技术层面主要是我国电子政务所采用的现有信息与通讯技术还无法有效应对公民的多元化需求、信息的交互性和可扩展性、信息安全、数字鸿沟等问题。本文相应地从制度建设、公民意识培育、采用先进的参与技术完善公民电子参与机制等方面提出解决对策。%Citizens’E-participation in administrative accountability is a new channel to achieve citizenship in the Internet era. There are several major problems about citizens’E-participation in administrative accountability in China currently:accountability effect depends on the public attention of the event being accountable,rather than the event itself;accountability motivated more by personal goals rather than the public purpose;accountability acts with a certain arbitrariness rather than the seriousness. The reason mainly depends on institutional factors which the institutionalized channel about citizen accountability within the system is not smooth and the legal system about the citizen E-participation administrative accountability outside the system is lag;on cultural factors which the govern-ment sense of responsibility and the rationality of citizen E-participation is relatively lack on technical factors which information and communication technology still face difficulties dealing with the complex social problems,such as information’s interactivity,scalability,security issues and the digital divide. The article puts forward the develop-ment strategies which are system construction,the consciousness of citizen participation cultivation,the use of ad-vanced technology to improve citizen’s electronic participation mechanism.
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