宽带互联网业务提供质量的评估

摘要

With the rapid development of broadband Internet service and technology, the traditional network quality evaluation system becomes unable to adapt to the existing service environment and network environment. The quality evaluation of network capability must pay attention to customer perception. Based on analysis of the relationship between the QoE / KQI and the KPI indexes, a new evaluation method is proposed. The evaluation indicator based on Web browsing and video viewing, that is, the excellent rate of the broadband Internet service perception, is established, so as to quantitatively evaluate the end-to-end perception quality of broadband Internet in the aspects of network access, network loading, content deployment and so on.%随着宽带互联网业务、技术的快速发展,传统的网络质量评价体系已经不适应现有的服务环境和网络环境,而网络能力的质量评价必须注重客户感知.在分析QoE/KQI与KPI指标的关系基础上,提出了新的评估方法,建立基于网页浏览、视频观看等宽带互联网用户常用的两大业务KQI指标基础之上的评估指标——宽带互联网业务感知质量优良率,用于定量评价宽带互联网从网络接入、网络承载、内容部署等方面的端到端感知质量.