摘要:有线数字电视是服务性通信行业,在地面直播卫星、IPTV竞争日益激烈的今天,如何留住客户、吸引更多的客户,关键要看我们的服务质量,只有用心服务,多站在客户的立场和角度考虑问题,为客户提供优质的服务,才能最终赢得客户。%Digital Cable TV is a service of the telecommunications industry, on the ground ellite, IPTV nowadays increasingly competitive, how to retain customers and attract more look at our quality of service. Only hard service, multi-position and a customer point of issue, to provide quality service to win customers. direct broadcast sat- customers? Critically view to consider the