旅游遗产地政府与居民利益冲突处理合作行为意向模型研究

摘要

Based on the construction of collaborative behavior intention model of resident -government interest conflict management , three different natural heritage tourism areas in Hunan , China were selected and SEM was used to validate the proposed research framework .The findings show that residents′perceived interest distribution justice and procedure justice of local tourism development will not only positively influence the residents ′conflict-handling intention to cooper-ate with government , but also mediate the influence of resident′s pro-social orientation on their conflict -handling in-tention to cooperate with the government .Procedural justice and procedural implementation justice rather than economic means significantly provoked the resident′s conflict-handling intention to cooperate positively with the government .%在构建自然遗产旅游地政府-居民利益冲突处理的合作行为意向模型基础上，本文采用结构方程模型方法，以湖南张家界、崀山和紫鹊界三大自然遗产旅游地为研究对象，对模型进行实证检验。研究发现居民亲社会取向正向影响旅游发展公正感知和冲突处理的合作行为意向；经济手段并不是显著促进居民积极与政府合作的因素；旅游发展的程序公正和符合程序正义的制度执行方式，是促进居民与政府合作行为意向的重要保障。