Poor communication between medical staff and patients is the main cause of medical disputes,and the clear emotional recognition and reasonable response of the patient needs psychology training and practice.Balint groups can create a good support environment and is an effective way to improve the communication ability and professional growth for medical staff.%医护人员与患者的沟通不畅是造成医患纠纷的重要原因,而对患者情绪的清晰辨认和合理应对,需要心理学方面的训练和锻炼,巴林特小组可以为医护人员创造良好的支持环境,是提高医护人员自身的沟通能力和职业成长的有效方式.
展开▼