护理风险管理在肝胆外科临床工作中的应用

摘要

目的：探讨医院肝胆外科护理风险管理的效果及措施。方法对肝胆外科护理风险因素进行评估、分析。结果肝胆外科护理风险因素主要有：病人身上导管多、补液量大而广泛使用静脉留置针、病情重且变化快而导致观察有一定难度及老年病人多等。结论通过加强风险管理，增强了护士的风险意识，可有效降低风险系数，并在护理差错发生率、护理投诉及患者满意度等方面成效显著，提高了肝胆外科护理质量。%Objectives To explore the measures and methods of nursing risk management in Department of Hepa-tobiliary Surgery. Methods The risk factors of nursing in Department of hepatobiliary surgery were evaluated and analyzed.Results The risk factors of nursing in Department of hepatobiliary surgery were mainly:too many cathe-ter,large amount of fluid replacement widely used venous indwelling needle,the illness was serious and changed quickly,observation had certain difficulty and too many old patient etc. Conclusions Through strengthening the risk management,the nurse’s risk awareness can be enhanced,the risk coefficient can be effectively reduced and the nursing error rate decrease. Remarkable results achieved in nursing complaints and patient satisfaction and other as-pects and the quality of nursing in department of hepatobiliary surgery is improved.