Objective To explore the effective communication between therapists and inpatients during rehabilitation treatment. Methods The communication needs were evaluated among 150 inpatients, including stroke and spinal cord injury, following physical dysfunction in 7 aspects to determine the patient's psychological and demand conditions. Then, targeted and effective communication plans were developed and adjusted according to the individual changes of the patients at all stages of the pathogenesis and the patients' feedback information. Finally, the patients' satisfaction surveys were issued when the patients discharged. Results After effective communication was used, 98.5% patients felt satisfied with shortened hospital stay and satisfactory limb function. Compared with the previous patients, effective communication can significantly improve the outcomes and reduce the incidence of doctor-patient disputes. Conclusion Effective communication is helpful for the patients to understand the disease, which can enhance the rehabilitation of compliance and improve rehabilitation outcome.%目的 探讨治疗师在住院患者康复治疗中如何运用有效沟通并发挥作用.方法 从7个方面对临床脑卒中、脊髓损伤并伴有躯体功能障碍的康复期患者共150例进行沟通需求评估,以此来确定患者的心理和需求状况,然后按患者各阶段的个体变化制订针对性的有效沟通计划,期间根据患者反馈信息随时调整下一步的沟通要点和方式,出院时发放患者满意度调查表.结果 本组实施有效沟通后,患者平均住院时间缩短,肢体功能恢复满意,满意率达到98.5%,较实施前有明显提高,也减少医患纠纷的发生.结论 康复治疗中实施有效沟通有利于患者对疾病知识的掌握,增强康复治疗的依从性,提高康复效果.
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