目的通过对医院手术室现有设施能力进行重新设计,以提高手术室的资源利用率,为医院管理决策提供科学的量化依据.方法 利用案例医院手术室的现有数据进行概率分布拟合检验,然后运用排队论对现有设施能力进行分析,并根据现有服务量进行重新设计.结果 案例医院当前手术室利用率偏低,设施能力过剩.当手术室利用率在70%~80%时(此时手术室数量为7),排队系统指标达到最佳.结论 应用排队论的理论与方法对手术室进行设施能力分析是合理可行的,且对提高手术室利用率、增强医院竞争力具有重要意义.%Objective Reengineering of existing facility capacity of the hospital operating department to tap the potential of the capacity, and development of scientific and quantitative basis for hospital decision-making. Methods Existing data of the hospital's operating department was called into play for a fit test of probability distribution, followed by an analysis of such capacity in the queuing theory, ending with a redesign based on the present service demand.Results The operating department in question was found with a low utilization, and with surplus capacity. When the utilization lies between 70% and 80% (7 operating rooms), the queuing system indexes are optimal.Conclusion It is rational and feasible to analyze and optimize operating department facility capacity in the queuing theory. This is conductive to increasing operating room utilization and enhancing hospital competitiveness.
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