创新中草药调剂工作，建设全流程服务系统

摘要

中草药调剂有着数千年的历史沿革，其过程复杂，工作量大，且调配过程容易出现差错。基于我院标准化和信息化服务理念，研发中药房全流程药学服务与管理系统，具有合理用药审核，处方自动均衡分配，调剂工作历史追溯，叫号取药一键式，库存监控、工作量统计和药斗中药材消耗量统计等由人工改为自动统计、自动生成等特点。该系统应用在我院中药房整个调剂过程中，确保了调剂过程中称量的准确性、分付剂量均匀性，解决了患者取药等候时间长和合理用药指导缺乏等问题，大大提升了中药药学服务水平和服务质量。%[AbstrAct]Dispensing of Chinese herbal medicine has thousands of years of history, the process is complex, workload is large, and the dispensing errors easily occur. Based on the standardization and information technology in our pharmaceutical care concept, intelligent system of Chinese herbal medicine was researched and developmented, containing the rational use of drugs, prescription automatic equilibrium assignment, dispensing work tracing back to the history, taking medicine one-click, inventory control, workload statistics and Chinese traditional medicine consumption statistics by automatic statistics instead of hand. The application of the system in the whole pharmacy dispensing process in our hospital assured the weighing accuracy, allotments uniform dose, solved some problems such as long waiting time, deficiency of reasonable medication guidance, promoted the Chinese medicine pharmacy service level and service quality.