面向多样性和绿色性需求满意的产品配置设计

摘要

以优化客户对绿色产品的满意程度为目标,在构建绿色产品的客户满意度模型和配置过程模型的基础上,提出一种面向多样性及绿色性需求满意的产品配置设计方法。采用模块化思想和通用物料清单方法建立了绿色产品结构模型,并利用环境化质量功能配置方法实现客户需求、绿色产品特性与绿色模块类特性的映射转化;结合生命周期评价的思路与方法,分析模块类实例生命周期各阶段的绿色特性,在对分析结果进行处理的基础上,建立面向多样性及绿色性需求满意程度最大化的绿色产品配置优化模型。以食品搅拌机为例,验证了所提出方法的可行性和有效性。%On the basis of customer satisfaction model and configuration process model for green products,a design method of product configuration,which was oriented to satisfaction for diversity and green requirements,was proposed with a target on optimizing customer＇s satisfaction for green products.The model of green product structure was built by the application of modularization and generic bill-of-materials（GBOM）.And quality function deployment for environment（QFDE） was applied to the mapping among requirements of customer,characteristics of green products and module class.By analyzing green characteristics of each stage of cases of module class by adopting LCA theory and then on the basis of revising analysis results,an optimized configuration model was established which was oriented to the best satisfaction for diversity and green requirements.Finally a case study of food milling machine was done to illustrate the feasibility and applicability of this method.