CSI-Model-Based Research on Factors Affecting Rate Satisfaction of Government and Corporate Customers-Taking Special-Line Products as an Example

LI Xiaowen; TONG Lili; HU Zuohao; HOU Xiaoge

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CSI-Model-Based Research on Factors Affecting Rate Satisfaction of Government and Corporate Customers-Taking Special-Line Products as an Example

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来源
《中国通信》|2015年第8期|183-189|共7页
作者
LI Xiaowen; TONG Lili; HU Zuohao; HOU Xiaoge;
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作者单位

School of Economics and Management, Tsinghua University, Beijing 100083, China;

Beijing University of Posts and Telecommunications, Beijing 100876, China;

School of Economics and Management, Tsinghua University, Beijing 100083, China;

Beijing University of Posts and Telecommunications, Beijing 100876, China;

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1. CSI-Model-Based Research on Factors Affecting Rate Satisfaction of Government and Corporate CustomersTaking Special-Line Products as an Example [J] . LI Xiaowen ,TONG Lili ,HU Zuohao . 中国通信：英文版 . 2015,第8期
2. An Enquiry Into the Responsiveness of Corporate Profitability to Corporate Governance Mechanism＂ Evidences From Malaysian Government-Linked Companies （GLCs） [J] . Mohammad Talha ,Abdullah Sallehhuddin ,Md Shukor Masoud . 现代会计与审计 . 2014,第006期
3. Research on Value Assessment-Based Accurate Identification of Government and Corporate Customers of Telecom Operators [J] . LI Xiaowen ,TONG Lili ,HU Zuohao . 中国通信：英文版 . 2014,第11期
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5. Empirical Study on Customer Satisfaction Influencing Factors of Industry Application Products Based on Experiential Level Theory [J] . Lili Tong ,Xiaoge Hou ,Xiaowen Li . 中国通信 . 2016,第011期
6. An Empirical Study of the Impact of Institutional Investors on Corporate Governance and Corporate Performance, Base on Samples of Familial Listed Companies in China [C] . Yingzhao Li ,Min Huang . The Conference on Web Based Business Management (WBM 2010)(2010年基于互联网的商业管理学术会议) . 2010
7. Corporate Social Responsibility in the Chinese Context:Identifying Influencing Factors and Consumer Roles in a China-specific CSR approach [A] . 陈汉妮 . 2013

CSI-Model-Based Research on Factors Affecting Rate Satisfaction of Government and Corporate Customers-Taking Special-Line Products as an Example

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