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Factors influencing purchase decisions of online apparel shoppers.

机译:影响在线服装购物者购买决定的因素。

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摘要

This study attempted to determine facilitating and inhibiting characteristics of consumers with respect to actually making a purchase from a site offering apparel. Specifically, the relationship between the number of apparel products bought through the Internet during one year and selected independent variables was investigated. Independent variables include opportunity costs, price sensitivity, convenience orientation, concerns about privacy and security, shopping enjoyment, product selection, personal fit, computer processing time, and competency in using the Internet as well as demographic factors including age, marital status, spouse's attitude toward online shopping, family income, and the number of preschool children at home. The sample in this study consisted of female Internet users who were employed full time and lived in seven metropolitan areas in the U.S. A mail questionnaire was used to collect the data and a negative binomial regression model was applied to analyze the data.; Based on univariate analyses, concerns about privacy and security, enjoyment of both store and online shopping, concerns about personal fit, household income, and competency using the Internet were found to be important factors affecting online apparel purchases. On the other hand, a multivariate analysis showed that security concerns, enjoyment of online shopping, concerns about personal fit, age, and perceived speed of computer systems contributed significantly to predicting the number of apparel items bought through the Internet. A regional analysis found that there was no significant difference in online apparel purchasing behavior across geographical regions. These findings were consistent with prior expectations based on previous studies of nonstore retailing.; Based on these findings, it is suggested that consumers' skepticism about online security issues is the crucial problem that e-tailers should resolve. It is also recommended that apparel e-tailers consider the capacity of consumers' computer systems to process complex material in the development of any technology intended to facilitate online shopping. For future research, different methods of measuring opportunity costs might be tried. Also, the study of catalog shopping in comparison with online and store shopping is recommended as well as the comparison of nonapparel products with apparel.
机译:这项研究试图确定在从提供服装的网站实际购买商品方面,消费者的便利性和抑制性。具体来说,调查了一年内通过互联网购买的服装产品数量与选择的自变量之间的关系。独立变量包括机会成本,价格敏感性,便利性取向,对隐私和安全性的关注,购物享受,产品选择,个人适合度,计算机处理时间,使用互联网的能力以及人口统计因素,包括年龄,婚姻状况,配偶的态度在线购物,家庭收入以及学龄前儿童的数量。该研究的样本由全职工作并居住在美国七个大都市地区的女性互联网用户组成。邮件调查表用于收集数据,负二项回归模型用于分析数据。基于单变量分析,对隐私和安全性,商店和在线购物的乐趣,对个人身材,家庭收入和使用互联网的能力的关注被认为是影响在线服装购买的重要因素。另一方面,多变量分析表明,安全性问题,在线购物的乐趣,对个人身材,年龄和计算机系统感知速度的担忧,对预测通过互联网购买的服装商品的数量做出了重大贡献。区域分析发现,跨地理区域的在线服装购买行为没有显着差异。这些发现与先前基于非商店零售研究的预期一致。根据这些发现,建议消费者对在线安全问题的怀疑是电子零售商应解决的关键问题。还建议服装电子零售商在开发旨在促进在线购物的任何技术时,考虑消费者计算机系统处理复杂物料的能力。对于将来的研究,可以尝试使用不同的机会成本度量方法。此外,建议对商品目录购物与在线购物和商店购物进行比较,以及将非服装商品与服装进行比较。

著录项

  • 作者

    Chung, Eunkyung.;

  • 作者单位

    University of California, Davis.;

  • 授予单位 University of California, Davis.;
  • 学科 Business Administration Marketing.; Economics Commerce-Business.
  • 学位 Ph.D.
  • 年度 2001
  • 页码 120 p.
  • 总页数 120
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;贸易经济;
  • 关键词

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