A model of interpersonal trust from an individual differences perspective: The effects of cognition, affect, and self-monitoring.

摘要

The study focused on identifying factors that may influence why individuals may trust each other given that perceptions of trust have been found to relate to performance and other organizational outcomes. Of particular interest in this study was the relationship of individual differences (i.e., cognitive intelligence, emotional intelligence, and self-monitoring) with perceptions of the trustworthiness of others and with the tendency of a person to report that they engaged in trust-related behaviors. The study (N = 347 individuals) indicated that the emotional intelligence of individuals related to their perceptions of others' trustworthiness as well perceptions of their own trust-related behaviors. Major findings are that an individual's perception of the trustworthiness of others is positively related to his or her cognitive and emotional intelligence. In addition cognitive intelligence interacts with self-monitoring such that higher levels of self-monitoring reduce the effect of cognitive intelligence on perceptions of others' trustworthiness. Emotional intelligence significantly predicted individuals' reports of trust-related behaviors. The various limitations of the study such as the use of student samples are also discussed.;Keywords: cognitive intelligence, emotional intelligence, self-monitoring, trust