Games and simulations in soft skills training.

摘要

The purpose of the study was to determine if the use of a simulated interview program, Perfect Interview(TM) Interview Coach, improved confidence and preparedness of interview skills exhibited during the interview process. Participants included students enrolled in Interpersonal Communications courses at a southcentral Kentucky community college during the Fall 2015 semester. Courses were randomly selected to participate in either an experimental group, with access to the online interview simulation, or the control group, with no access to the online interview simulation. Participants in the experimental group completed four online sessions of the interview simulation during a four-week period. The experimental and control groups completed a Job Interview Skills Self-Assessment Instrument based on input from two focus groups. The Job Interview Skills Self-Assessment Instrument included nine statements regarding preparedness and nine statements regarding confidence. Quantitative data analysis was conducted on each of the eighteen statements by two-sample assuming equal variance t-tests. Each of the eighteen t-tests indicated no significant difference at p < .05; therefore, the data did not support that a simulated online interview program influenced preparedness and confidence in interview skills.