声明
摘要
Abstract
Table of Contents
List of Figures
List of Graphs
List of Tables
Chapter 1 Introduction
1.1.Background
1.2.China’s Retail Market
1.3.Driving Forces behind the Shopping Mall Boom in China
1.4.Contribution of the Study towards the Body of Knowledge
1.5.Study Objective and Problem Statement
1.6.Dissertation Layout
Chapter 2 Theory Building
2.1.Stimulus-Organism-Response (S-O-R) Paradigm
2.2.Shopping Motivation
2.3.Theory of Self-congruence
Chapter 3 Review of Literature
3.1.Shopping Mall Attributes
3.1.1.Shopping Mall Functionality
3.1.2.Shopping Mall Convenience
3.1.3.Mall Atmospherics
3.1.4.Leisure/Entertainment
3.1.5.Mall Safety
3.2.Shopping Motivation
3.2.1.Moderating Role of Shopping Motivation
3.3.Self-image Congruence
3.3.1.Self-image Congruence and Consumer Behavior
3.3.2.Moderating Role of Self-Congruence
3.4.Emotions
3.5.Emotional States
3.5.1.Pleasure
3.3.2 Arousal
3.5.2.Measurements of emotions
3.5.3.Bipolar and unipolar emotions
3.5.4.Emotion Typologies
3.6.Mall patronage and Re-patronage
3.6.1.Influence of emotions on shopper’s patronage and re-patronage intentions
3.7.Research Gap
Chapter 4 Research Methodology
4.1.Research Design
4.2.Survey Design
4.3.Development of Measures
4.3.1.Emotions
4.3.2.Mall attributes
4.3.3.Shopping Motivation
4.3.4.Self-Congruence
4.3.5.Patronage and Re-patronage
4.4.Sample and Research Site
4.5.Sampling Technique
4.6.Determining Sample Size
4.7.Mall Intercept Data Collection Process and Procedures
4.8.Pilot Study
4.9.Data Analysis
4.9.1.Descriptive Statistics and Correlations
4.9.2.Path analysis using SEM
Chapter 5 Data Analysis and Results
5.1.Results of Demographic Characteristics of Respondents
5.2.Exploratory Factor Analysis
5.3.Confirmatory Factor Analysis
5.4.Structural Equation Modeling (SEM)
5.4.1.Measurement Model Fit
5.4.2.Structural Model fit
5.4.3.Hypothesis Testing and Effects
5.5.Moderation Analysis
5.5.1.Moderating effects of shopping Motivation
5.5.2.Moderating effect of self-image congruence
Chapter 6 Discussion
6.1.Descriptive Results
6.2.Mall attributes and Emotional states
6.3.Mall Attributes,Shopping Motivation,and Emotions
6.4.Mall Attributes,Self-image Congruence,and Emotions
6.5.Impact of Emotions on Mall Patronage and Re-patronage
Chapter 7 Conclusion
7.1.Theoretical Contribution
7.2.Practical Implication
7.3 Study Limitations and Future Research Directions
References
Appendix
Acknowledgement
Academic Articles and Research Outcomes in Study Period