文摘
英文文摘
声明
Chapter Ⅰ Introduction
1.1 Defining Politeness
1.2 Business Communication and Business Letters
1.3 Necessity of Applying Politeness Strategies in Business Letters
1.4 Significance of the Study
1.5 Outline of the Study
Chapter Ⅱ Literature Review
2.1 An Overview of English Business Letters
2.1.1 Functions of Business Letters
2.1.2 Classification of Business Letters
2.1.3 Basic Principles of Business Letters
2.1.4 Politeness in Business Letters
2.2 An Overview of Politeness Theories
2.2.1 General Information of Politeness Theories
2.2.2 The Social-norm View
2.2.3 The Conversational-maxim View
2.2.4 The Face-saving View
2.3 Present Study Condition on Politeness in Business Letters
Chapter Ⅲ Research Method of the Study
3.1 Research Questions of the Study
3.2 Research Design and Method of the Study
Chapter Ⅳ Embodiment of Politeness Strategies in English Business Letters
4.1 Embodiment of Politeness Strategies in Good-News Business Letters
4.1.1 The Discourse Level
4.1.2 The Sentence Level
4.1.3 The Word and Expression Level
4.2 Embodiment of Politeness Strategies in Bad-News Business Letters
4.2.1 The Discourse Level
4.2.2 The Sentence Level
4.2.3 The Word and Expression Level
4.3 Embodiment of Politeness Strategies in Complaining Business Letters
4.3.1 The Discourse Level
4.3.2 The Sentence Level
4.3.3 The Word and Expression Level
4.4 Embodiment of Politeness Strategies in Persuasive Business Letters
4.4.1 The Discourse Level
4.4.2 The Expression Level
Chapter Ⅴ Conclusion
5.1 Major Findings of the Study
5.2 Limitations of the Study
5.3 Suggested Further Study
Bibliography
攻读硕士学位期间取得的科研成果
Acknowledgements
