封面
声明
致谢
中文摘要
英文摘要
目录
Chapter 1 Overview
1.1 Introduction
1.2 Job Description of Project Manager
1.3 Details of the Project
1.3 Main Contents of the Report
Chapter 2 Project Preparation
2.1 Feasibility Analysis of Project
2.2 Planning
2.4 Technical and Resource Support
2.4 Contingency Plan
Chapter 3 Project Implementation
3.1 Working Process of Project Implementation
3.2 Quality Management of Project Implementation
3.3 Solutions to Cases in Project
Chapter 4 Post Project Evaluation
4.1 Evaluation on Project Implementation
4.2 Customer Satisfaction Survey
Chapter 5 Conclusion
5.1 Problems Solved in the Project
5.2 Limitations of the Project
参考文献
Appendix I Contract of the Project
Appendix II Project Planning
Appendix III Questionnaire of Customer Satisfaction Survey