第一个书签之前
List of Tables
List of Charts
List of Abbreviations
Abstract
摘 要
Chapter One Introduction
1.1Background of the study
1.2 Purpose of the Study
1.3 Significance of the study
1.4 Organization of the Thesis
Chapter Two Theoretical Framework
2.1 Speech Act Theory
2.1.1 Pragmatics
2.1.2 Austin’s Speech Act Theory
2.1.3 Searle’s Development of Speech Act Theory
2.2 The Speech Act of Complaint
2.2.1 Complaint as a Face-threatening Act
2.2.2 Direct and Indirect Complaints
Chapter Three Literature Review
3.1 Studies on Dongxiang Minority Language and Lan
Table 3.1
Contrastive studies of DML and LD
3.2 Studies of Complaint’s Definitions
3.3 Previous Studies on Speech Act of Complaint
Table 3.2
Complaint Strategies at Levels of Increasing Direc
Table 3.3
Comparison of Direct Complaint Studies
Chapter Four Methodology
4.1 Research Design
Table 4.1
Design and Description of Situations
4.2 Subjects
Table 4.2
Biographical Data for Subjects
4.3 Research Procedures
4.3.1 Interview
4.3.2 Role-play
4.3.3 Transcription
4.3.4 Pilot Study
4.3.5 Questionnaire
4.3.6 Data Coding and Analysis
Chapter Five Results
5.1 Results of Gender Relationship Group in DML
5.1.1 Results of Group MD-MD vs. FD-FD
5.1.2 Results of Group FD-FD vs. MD-FD
5.2.1 Results of Group MD vs. ML
5.2.2 Results of Group MFD vs. MFL
5.2.3 Results of Group FMD vs. FML
5.3.1 Results of Group +MD vs. -MD
5.3.2 Results of Group +FMD vs. –FMD
5.3.3 Results of Group +MFD vs. -MFD
5.3.4 Results of Group +FD vs. -FD
5.4.1 Results of Group +ML vs. -ML
5.4.2 Results of Group +FML vs. -FML
5.4.3 Results of Group +MFL vs. -MFL
5.4.4 Results of Group +FL vs. -FL
Chapter Six Analysis and Discussion
6.1 Gender Relationship Group in DML
6.2 Similarities and Differences in DML and LD
6.3 Similarities and Differences in Situations und
6.4 Similarities and Differences in DML and LD co
Chapter Seven Conclusions
7.1 Main Findings of the Study
7.2 Limitations of the Study and Suggestions for t
References
Appendices
Appendix A Questionnaire on Complaint Strategies i
Appendix B Questionnaire on Complaint Strategies i
Acknowledgements