Work Events Organizing Method Based on Sequential References in a User's Operation Record

摘要

This paper proposes a method to automatically organize related work events as a "knowledge of work" based on the relation between events extracted from a user's operation record on a personal information management system (PIM). It is assumed that users make sequential operations to related work events. Our method accumulates the target event and time of the user's operations such as registrations, changes, and references, and extracts relations between events by calculating frequency of sequential operations. However, reference to events is usually the user just looking at an event on a calendar view, not involving any operation, so recording which event and what time the user made a reference is difficult. To record user's reference exactly, we introduce a balloon-help function for event reference support. Our processes of organizing related work events are (1)obtaining rough groups of related work events based on a user's records of reference using balloon-help function, (2)intensifying relations between those events during; interaction against the user by visualizing and presenting the groups to the user, (3)grouping related work events based on the relations between events.