A Knowledge Management Approach to Change Management in Systems-of-Systems

摘要

When a complex entity comprises, for example, a set of individually complex,rngeographically distributed, evolving systems, the question of how to manage change to such arnsystem-of-systems takes great significance. Not only must change be managed at the level ofrneach component system, it must also be managed across the entire interrelated and interactingrnset. The solution presented in this paper is based on research that treats a class of warships in thernRoyal Australian Navy (RAN), along with the associated operational, production and supportrnsystems, as a system-of-systems (SoS) and examines the management of change in this complexrnentity. The paper describes a Knowledge Management (KM) strategy that can be used to plan,rnmanage, coordinate and implement change across the entire lifecycle of the target system-ofsystemsrnand which may be generalisable to other systems-of-systems.