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On Knowledge Services for Outsourcing Professional Development

机译:关于外包专业发展的知识服务

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In this paper the authors analyze and discuss the opportunities and challenges in the development of outsourcing professionals. Through systematic investigation, with reference to emerging new learning models and insights, the authors proposed a novel solution to migrate from traditional training to knowledge services via an ICT-based public platform. The paper described the basic infrastructure of the Public Knowledge Service Platform and its main functions. To assure quality knowledge services the content design is utmost importance and a BOKs-based framework is proposed to support learner-centric design and learning on demand. A case study is shown to illustrate how to implement a rational public knowledge services platform for outsourcing Professional development, including a provider-oriented Outsourcing Professional Body Of Knowledge (OPBOK) developed in the proposed project.
机译:在本文中,作者分析并讨论了外包专业人员发展中的机遇与挑战。通过系统的调查,参考新兴的学习模式和见解,作者提出了一种新颖的解决方案,可以通过基于ICT的公共平台从传统培训过渡到知识服务。该文件描述了公共知识服务平台的基本基础结构及其主要功能。为了确保高质量的知识服务,内容设计至关重要,并提出了一个基于BOKs的框架来支持以学习者为中心的设计和按需学习。案例研究显示了如何为外包专业开发实施合理的公共知识服务平台,包括在拟议项目中开发的面向提供商的外包专业知识体系(OPBOK)。

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