USER EXPECTATIONS AND PERCEPTIONS OF E-LEARNING COURSES: WHICH COURSE COMPONENTS FACILITATE ELEARNING SATISFACTION?

摘要

A research study investigating user expectations, achievement, and satisfaction regarding twentyfive e-course components was conducted with 50 participants from 21 e-courses offered during the 2003 summer term at The University of Dayton. Qualitative and quantitative assessments were used to derive perceptions and rankings of course components relevant to facilitating learning, enhancing communication, and facilitating engagement in the e-courses. It may be concluded that a core set of course elements exists, which enables successful achievement and overall satisfaction for online learners.