WSR ANALYSIS TO THE DEVELOPMENT OF AN ENTERPRISE MANAGEMENT SOFTWARE PROJECT

摘要

In this paper, a software development project of enterprise management is analyzed. Forrnmost enterprises in China, the management levels are still very low. So are the practices ofrncomputerized support for managerial work. Comprehensive reforms have to be made so asrnto change poor situation and meet global challenges. Continual heavy investments havernbeen going to computerized support management among most state-owned enterprisesrn(SOEs). In enterprises management software market, foreign brand products have a bigrnshare. Many domestic computer companies are also involved due to so huge a marketrnwhere oriental culture factors play important roles. This paper analyzes one privaterncompany's two-year project on enterprise management software development by applyingrnan oriental Wu-li Shi-li Ren-li (WSR) system approach. Some big issues in the project arernpresented, conflicts between different viewpoints about computerized support forrnenterprise management, especially along with the globalization trend and tremendousrndevelopment of the Internet, dilemma in the pursuit of western management style andrnunavoidable involvement of oriental messy human relationship, organizational impacts tornthe project implementation, and inappropriate framework of the project teams whichrnbrought wastes in human resources. After a brief introduction of the approach, WSRrnanalysis to those issues is presented. Till now, a whole practical software package has notrnfinished yet. WSR approach to such a case study forwards further thinking of mostrnproblems in the information technology (IT) industry in China.