Determining elearning critical success factor at sebelas maret university using Analytical Hierarchy Process (AHP)

摘要

E-learning of Universitas Sebelas Maret (UNS) have not success yet because percentages of the active online courses during 2008–2016 is only 25% of 1300 online courses in http://www.elearning.uns.ac.id. Whereas management of UNS has a target that all of the online courses in UNS should be active. So, the UNS e-learning's management should improve the functionality of e-learning in UNS and should discover the most important factor affecting e-learning success in UNS to know what the priority to improve first. Based on previous studies on e-learning success factors, this study aims to determine the Critical Success Factors of the UNS e-learning implementation using Analytic Hierarchy Process (AHP). The results the order factors that are affecting e-learning success in UNS. The most factor is Technology, followed by the Elearning Development, Students' characteristics, Lecturer's characteristics and Management Support.