Competence to treat Human Error by Distance Education EAD: a Trip to the Sun!!!

摘要

One of the biggest challenges for the chemical industry,due the complex process characteristics,is the development of skills to perform critical tasks.The motivation for learning depends on the right information being transmitted effectively and through economically viable means.Distance Education (EAD) aims to building process safety teams and leaders and helps to avoid human errors during operations,decreasing incidents and near misses.The proposed EAD Program is represented a tour through the solar system leaving from Neptune and going to the Sun where the tripulants reach the maximum preparation level,that is,level 5 leadership.The EAD modules that address the human reliability and human factors have rules: after fulfilling each step,the crewmember win a reward,a certificate,seal or button,that means fuel to supply the spaceship and achieve the next planet.This training will use manuals,books,articles,videos and studies directed to Held learning.The time to each module will be 20 minutes.To obtain each award,should reach minimum 70% of the evaluations.The 20 minute modules have expected time for completion and,if there are longer delays,will bring the student to the previous level.The module will be lost,requiring repetition,if the time exceeds 4 days without classes or performance below 70%.The classes will be of minimum 20 and maximum 100 operators and should be coordinated,monitored and followed by the company leaders and engineers.A tutorial will be held on demand.There will be a work at the course final,and one presentation during a Workshop entitled Safe Behavior Cycle.The total module time will be 40 hours,namely,120 training modules.Learning levels will be classified as planets in the solar system and will represent that certain subjects have been learned and applied in the field.A media will talk about this trip and a folder will be printed.Registration is voluntary.The Company will train a group wich 10 staff members to assist and orientation the program,together with the 3 external educational specialists and counselors who will work in the application of the 40 hours.The registration allows to acquire a password and to participate of the trip,of the course of 40 hours.In Neptune,the course will be introduced and a test will be applied.Then going to Uranus will be treated the human performance factors (API770 and SPARH) where the documents will be discussed and the respective applications.A new test will be performed.The journey from Uranus to Saturn involves knowledge of principles and concepts of the danger areas,risk,culture and beliefs,habits,behavior,and stress.A manual will be delivered and to acquire the certificate of this phase,will be done test by module and at the trip end.During this step,we will begin to discuss habits and decisions in the organizational environment.This is the phase of Cognition and Organization with the departure of Saturn and the destiny of Jupiter.The arrival to the largest planet in the solar system will be validated through the theme evaluation: human elements,organizational moments,cognitive functions,decision,executive function and examples of each discussed technique.Studies to achieve Jupiter involve learning through the second travel manual that presents practical exercises to be followed.A book presents the subjects already discussed in the manuals and tutorials and directed studies.This book just will be given to those who receive the fuel to follow the trip,that is,to leave Jupiter.The trip continuity,depends of more practical knowledge for the risk investigation,task,failure,human factors through the guidance of the third manual.The authorization to Mars access depends on the knowledge confirmation through testing.Finally,we will leave Mars towards the planet Earth.Here ironically,the subjects required to enter Earth are: accidents,crisis and communication,how to investigate and avoid? Activities will be held in the field and will also be discussed scientific methodol