The Challenges of Civil Servant's Payroll Service in Local Government

摘要

This paper discusses the challenges of payroll service online in local government through SIMGAJI on digital governance era. Payroll system and procedures for civil servants aim to create a clean and authoritative apparatus, so as to achieve organizational goals. Various challenges of SIMGAJI are analyzed based on the inhibiting factors in the implementation of management information systems, which are: administrator competencies, facilities, and infrastructure, data transformation, as well as virus control. The findings, obtained from qualitative research with descriptive approach in Inspectorate of Sidoarjo Regency, showed that the challenges on administrator competencies and virus control have been overcome by government organization. However, the facilities and infrastructure, and data transformation are still challenges. There are no facilities related to the procurement of generators and data transformation delays due to slow internet network. These challenges must be overcome immediately so that civil servant payroll services can be integrated and run well.