A study on optimization of nonconformities management cost in the quality management system (QMS) of small-sized enterprise of the construction industry

摘要

The article discusses problems of forming an effective corrective action plan to address identified nonconformities. The author proposes to consider two types of costs; the costs of the correction of nonconforming product which appeared as a result of nonconformity, and the costs of corrective actions aimed at addressing the causes of the nonconformities. In this study the original ranking algorithm of corrective actions is described. The purpose of the algorithm is to minimize the potential costs of elimination of the potential nonconforming products, specifically when there are limitations on the funds for corrective actions.