Managing Culture Shock: Getting Out of the Delta! Journey from the Old to the New

摘要

An organization's culture, people, process and structure are the elements that allow it to function. Software organizations with a long tradition of mainframe development and testing that move rapidly to client-server development and testing can experience significant culture change in the transition. This presentation discusses the approach used to introduce a new testing group for a high visibility project and manage the resulting culture change. The culture change is viewed from two perspectives: the testing organization undergoing the transformation as well as the organization that must react to and work with the new group.