Human factors assessment of armoured fighting vehicle headset function

摘要

Crew of armoured fighting vehicles are exposed to hazardous noise levels and are at high risk of noise induced hearing loss. Headsets are compulsory for hearing protection and communication. Noise health risk assessments were undertaken for British armoured fighting vehicles during two training exercises in 2018. As part of this work, a subjective evaluation and assessment of headset function was undertaken to document the condition of two types of in-service headset as perceived by crew, and to identify issues relating to their usability, functionality and comfort. Demographics, functional assessment and subjective evaluation questionnaires were developed using Level 1 of the Human Factors Assessment Framework. Level 1 concerns the initial human factors assessment of a system using paper-based review, visual inspection and/or functional assessment. The functional assessment comprised 12 tasks in three categories: fit, communication and situational awareness. The subjective evaluation comprised 14 questions in six categories: usability, wear comfort, listening comfort, protection, integration and acceptability. Responses were received from 46 personnel. For both headsets, the percentage of crew reporting success for intercom communication tasks ranged from 3% to 29%. Average subjective ratings were negative for wear and listening comfort, with over two thirds of crew reporting headaches and half reporting tinnitus from headset use. Headsets differed in ratings for helmet integration, due in part to non-individualised fit. It is recommended that future headsets are individually-issued and fit-tested in tandem with other protective equipment, and that they are well-maintained and regularly audited to check the level of performance that they are achieving.