Third Party Logistic Selection Analysis with the Analytical Hierarchy Process: A Case Study on PT Pro Health International

摘要

This research aims to understand how to determine third party logistic at PT. Pro-Health International using Analytical Hierarchy Process (AHP) method. Sampling technique used nonprobability sampling with saturated sampling method, because AHP method require depend on the group of experts as according to relevant specialist in decision making so that all members of eligible population are used as sample. Related respondent must to know third party logistic performance which serve as an alternative choice, then the respondent is determined as many as six persons. AHP method is done through five steps (to construct a hierarchical structure of the problem, to make a matrix of pairwise comparison, calculate the weight/priority of each criterion, then calculate the weight/priority of each alternative choice, and to make a choice). The final rating of relative importance third party logistic selection criteria was found: priority I is price (0,289), priority II is punctuality (0,210), priority III is access (0,181), priority IV is communication (0,175), and priority V is responsiveness (0,144). The final rating of relative importance alternative was found: first priority is DHL (0,390), second priority is FedEx (0,359), and the last priority is TNT (0,250). From this result, we can suggest if company will develop partner relationship, majored to chosen DHL as the third logistic party, because DHL third party logistic with the highest overall value.