Relational Capital of District Office in Smart City

摘要

The purpose of this paper is to explore the activity in city government district offices that indicates creating the relational capital specifically in the implementation of Smart City. The improvement of Intellectual capital affects positively during that program. As government agent, district offices contain the biggest relational capital towards citizens. The knowledge developing process due to relationship is important to be explored. Case study is conducted as a research method. The result shows that every district office in Kota Semarang is owning and managing a website. Gunungpati district office allows the SME's product to be displayed on site. Otherwise, Ngaliyan district office built an android-based application named Pesona Ngaliyan Hebat.