Leading technologies in tourism: using blockchain in TravelChain project

摘要

Our paper focuses on the leading and most novel technologies applied in tourism. Tourism constitutes one of the fastest-growing spheres of the economy and embraces many new approaches and advancements in digital technologies that help tourists, local residents, or stakeholders alike to better exploit the potentials of the tourist destinations. Thus, electronic and digital services (also called "e-services") constitute an enormous potential for tourism industry. Specifically, we employ a case study of a currently popular topic, namely blockchain technology. We study how it can be applied in practice in the current Russian tourism project TravelChain which aims to create a new tourism ecosystem. Using the available data and information, we analyse the causes of costs, and options for reducing them using the blockchain, for example, in the tourism industry.