The problem examined in this study is how is the legal protection of the passenger event for the Go Ride Go-jek Purwokerto service? This study uses an empirical juridical method, the research specification is analytical descriptive. Methods of presenting data are presented in the form of groupings and then systematically arranged. The results of the study show that the legal protection of passenger events for the Go Ride Go-jek Purwokerto service can be reviewed in Article 9 of Law Number 8 of 1999 concerning Consumer Protection, namely "business actors are responsible for providing compensation for damage, pollution and/or consumer losses due to consuming goods and/or services produced or traded"; and Article 234 paragraph (1) of Law Number 22 Year 2009 concerning Road Traffic and Transportation, namely: "Drivers, motorized vehicle owners, and/or public transport companies are responsible for losses suffered by passengers and/or owners of goods and/or a third party due to negligence of the driver". This means that based on these 2 articles, the driver and the company (business actor) are responsible for losses caused by passengers in the event of an evement or damage resulting from services caused by the driver. If the driver is not responsible it can be said as an illegal act.
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