Service Innovation Theory and Its Latest Development: A Summary of Literature

摘要

With the constant development and deepening of service economy, this paper re-examines the current development status of service innovation in the theoretical perspective. After organizing previous literature, this paper puts forward 2 service innovation directions - product service system and producer service, which are different from traditional service industry, and develops discussion from the perspective of their connotation, classification and application expansion. According to this paper, the shift from "product based" economy to "service based" economy, in addition to leading service, is emphasized by the current service innovation mode. It not only improves the current research on theories, but also means good instructions and experience for enterprises to innovate services.