Towards complement strategy in the business-IT alignment

摘要

In a context of users increasingly demanding for the use of technology, organizations are continually challenged to present new strategies to improve their business activities. This forces them to be aligned on frameworks and models that help to adequately relate Information and Communication Technology (ICT) resources to the external and internal activities of the organization. The application of the Framework Control OBjectives for IT (COBIT) and the Strategic Alignment Model (SAM) allow synchronization between the good use of ICT resources and business objectives. This paper aims to present a conceptual framework through the appropriate use of the governance and management processes of COBIT and the different perspectives that offer the adjustments between the domains of the SAM model to reach an adequate strategic alignment between the business and ICT. The conceptual method used allows to establish qualities and characteristics of SAM and COBIT in order to align them between the organization and ICT. The results obtained translate into a conceptual framework to be applied in different thematic areas of technology.