The Evaluation Method and Empirical Study on Capability of Customer Collaborative Product Innovation

摘要

Customer collaborative product innovation is the major style of the innovation activities of enterprises, which not only needs supporting by the hardware and software environment, but the participations of both customers and staffs of enterprises. This paper analyzes the components of customer collaborative product innovation capability and establishes the matter element model for capability evaluation. Through case study, the evaluation model is illustrated qualitatively and quantitatively so as to provide important references to the decision making of customer collaborative product innovation.