Practice and Exploration of Reforming Teaching Etiquette to Air Crew

摘要

Service etiquette is one of the required courses for air crew, so students need to master relevant etiquette knowledge and service skills, which should not only remain at learning at the surface level, but also provide students with the practical training opportunity to improve their etiquette skills by combing theories and practice. However, in actual study, due to restriction of the class time and that teachers are uncap able of setting the practical link, students lack practical experience, which directly affects them in adapting to future work and is not beneficial for the long-term development of their work. According to his own teaching experience, the author proposes problems in teaching etiquette to air crew and puts forward corresponding reform measures in order to help the actual training and teaching to air crew.