The Influence of Emotional Intelligence on Employees' Knowledge Sharing Attitude in Organizations in Thailand

摘要

Employees are the most important factor in sustaining successful organizational strategies, especially a strategy for sharing knowledge. However, determining the influences which shape the attitude and intention to exercise a sharing behavior are still in need of additional'exposure (Bock and Kim, 2002).Therefore, it is important to develop a further understanding of those influences affecting the employees' attitude for knowledge sharing within both an individual and an organizational context. In the working environment, emotional intelligence, trust and organizational citizenship behaviour are necessary for knowledge sharing. Emotional intelligence is the ability to control emotions. It will facilitate the high value tacit, implicit or explicit knowledge sharing, of employees and customers, among team members (Othman,A.K., & Abdullah, H.S. 2011). The influences/factors to motivate a knowledge sharing attitude resemble many of the same attributes described in the past decade to components of emotional intelligence (El). It will add to the existing body of knowledge to study and understand how different EI profiles influence employees' knowledge sharing attitude. The following document presents my ongoing literature review and proposed research models regarding the influence of emotional intelligence on employees' attitudes for knowledge sharing in organizations.