Intuitive or Deliberative? Decision Process Implications for Space Situational Awareness

摘要

What is a good decision? How can good decisions be facilitated? Building SSA and taking the optimal course of action (COA) requires human operators to make reliable, accurate decisions. Achieving consistently high levels of decision making is a challenge because SSA tasking confronts considerable uncertainty, time pressure, and complex interactions. The decision science literature is ripe with debates about the benefits and pitfalls of intuition, responsible for snap decisions, and reasoning which is more deliberative [1]. This paper proposes a model for applying these insights to gain understanding and improve designs for the operational community. Among the most robust findings in the literature is the fact that the manner in which a choice is presented has tremendous power to influence the selection [2,3,4]. If managed properly with training and engineered systems, decision making can be optimized by mitigating the vulnerabilities and augmenting the capabilities of human decision makers. Thus, designers should embrace the responsibility and opportunity to facilitate better decisions in the field.